Alleviate calls to the helpdesk with automated password reset.

Self-service password reset applications are designed to ease helpdesk load by providing a secure mechanism for users to independently reset their accounts via web or phone.  INI delivers automated password reset solutions that uniquely meet an organization’s security needs as well as the expectations of their users.

Helpdesk inquiries cost an average of $10-$30 per call.  By automating the reset process, a self-service password reset application allows most organizations to realize a return on investment that pays for the application within the first year of use.  Time saved by users, helpdesk, IT, finance, and security personnel yields significant productivity gains throughout the organization providing significant value to the bottom line.