3 Ways to Measure Customer Satisfaction

by Interactive Northwest, Inc. [frame align=”right” width=”242″ height=”201″ src=”https://www.interactivenw.com/wp-content/uploads/2014/02/iStock_000021894847Small_notebook-and-graph.jpg”] In our recent article, 5 Ways to Reduce Customer Effort, we considered the alarming numbers around customer satisfaction and offered suggestions for improvement. With 59% of customers claiming medium to high