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INI LaunchPort™ 2.0, A Better Way to Connect

by Interactive Northwest, Inc. Wouldn’t it be great if your phone system could read a caller’s mind and connect them to the exact resource they need as soon as they enter into your contact center? Sure, it seems kind of

INI announces release of LaunchPort 2.0, targeted call routing application

maria-simonton

by Wayne Smith, Marketing Manager, Interactive Northwest, Inc. Tualatin, OR, August 16, 2012 – Interactive Northwest, Inc. (INI), developer of comprehensive interactive voice response (IVR) and contact center systems integration software, today announced the release of version 2.0 of INI